Attraction Operator Platform

Digitally
transform your

attraction experience

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Attraction Operator Platform
Digitally
transform your

attraction experience

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Attraction Operator Platform
Digitally
transform your

stadium experience

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Attraction Operator Platform
Digitally
transform your

heritage experience

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Attraction Operator Platform
Digitally
transform your

museum experience

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Attraction Operator Platform
Digitally
transform your

holiday park experience

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Attraction Operator Platform
Digitally
transform your

resort experience

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Attraction Operator Platform
Digitally
transform your

farm park experience

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Attraction Operator Platform
Digitally
transform your

aquarium experience

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Attraction Operator Platform
Digitally
transform your

zoo & safari experience

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Powerful attraction management
operator platform

Integrated attraction management software and operator platform equipping you with the technology and tools you need to enhance the attraction experience, gain valuable insights, and drive revenues.


Image of Operator Platform and Mobile App

The n-gage.io attraction management software and mobile app helps to manage the entire visitor journey, whilst increasing your knowledge of  their behaviour, to unlock insights & drive revenue.

The n-gage.io operator platform not only handles the daily management of the highly customisable mobile visitor app but provides operations, marketing and visitor management teams with the tools and insights they need to maximise performance.


Insights dashboard and mobile app

Integrate existing software with our powerful API to enhance the attraction management platform

The platform provides full integration capability with other third party attraction industry software. Integrate with your existing systems such as digital ticketing and order and pay. Delivering business critical software built from the ground up for the attraction industry.

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Enhance the experience

Enhance the experience with
our dynamic content management system

The n-gage.io operator platform includes a powerful, intuitive and highly customisable content management system incorporating the latest digital media technology to help configure your mobile  experience with ease.

Build and configure your visitor app with no technical expertise required. Seamlessly create engaging, interactive mobile optimised experiences in real-time. Customise with fonts, colours and media to suit your brand. 

Content Management Key Features

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Seamless Content Creation
Create your own engaging mobile app experience with no technical skills required. Simply configure your engagement modules and upload content.

Digital Media Management
Upload all types of digital media including imagery, audio and video. Content is optimised automatically for display in the mobile app reducing time and effort.

Interactive Features
Add features such as quizzes, events and trails. Get interactive and trigger content when combined with our low energy Bluetooth beacons. 

Live Updates
Post live updates to the mobile app including news and event reminders. Manage day to day visitor communication to help improve operations. 

Gain valuable insights

Unlock valuable insights to understand more about what visitors are doing at your attraction

With real-time integrated analytics, understand more about your visitors on-site behaviour to help plan operations and drive a more personalised experience. Capture valuable visitor behaviour data via the mobile visitor app in the form of heat maps, dwell time statistics and content engagement. Use our powerful segmentation tools to build personalised offers and notifications based on live user data. Understand more about your site dynamics to improve the experience, increase visitor engagement and drive revenues. 


Key Insights Features

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Live on-site Tracking
Combine our insights tracking with mobile GPS and optional low energy Bluetooth beacon hardware to track live visitor behaviour on-site.

Heat Mapping
Get real-time insights into visitor movement and dwell times using our built-in heat maps. Identify pinch points to improve operations and discover new opportunities.

Insights Dashboards
Analyse your data using our intuitive insights dashboards. Compare daily visitor behaviour to monitor and manage performance across the season.

Visitor Feedback
Monitor visitor satisfaction using our feedback and ratings features. Get feedback on talks, events and other experiences. Use the data to prioritise actions.

Drive revenue growth

Get targeted and drive revenue growth using insights data to personalise communications

Benefit from a host of features to enable your marketing team to target visitors on an individual basis with personalised offers, discounts and notifications. Grow your annual membership or sponsorship strategy. Increase food and beverage income through targeted promotions. Reduce costs and become more sustainable with digital tickets, mapping, and less signage. Use powerful insights data to help locate new concessions, exhibits or plan new attraction features. Understand more about visitor behaviour to optimise attraction revenues.


Key Features for Driving Growth

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Messaging & Offers
Encourage spending  through targeted offers around visitor activity.  Promote personalised experiences based on dwell time or upsell F&B offers.

Mobile Wallet
Go sustainable, enabling visitors to use digital tickets and memberships. Speed up the entry process on arrival. Send offer vouchers directly into the mobile wallet.

Sponsorship
From corporate sponsorships to individual animal adoptions, we've got sponsorship covered. Build campaigns and recognise your sponsors in-app.

Sustainability
Driving revenue growth isn't just about improving the top line. Be more sustainable with digital maps and way finding, reducing the need for costly signage and print.

Platform Key Features

Cloud hosted attraction management software to streamline operations and enhance the visitor attraction experience

Combining a feature-rich, highly customisable operator platform and mobile app, with a powerful suite of management reporting and marketing tools for operators.

Our SaaS platform aims to enhance the experience, help gain valuable insights and drive business results. 

Request a free no-obligation demo to find out more about the features available.


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Frequently asked questions about the platform

  • Our platform includes a powerful operator system connected to a highly customisable guest mobile app, all designed to integrate seamlessly with your existing software. The platform is easy to use with no technical skills required and is the central hub of the attraction management software. It not only handles the daily management of the highly customisable mobile visitor app but provides operations, marketing and visitor management teams with the tools and insights they need to maximise performance.
  • Our solution empowers attractions to embrace digital to enhance the experience by connecting every step of the guest journey. By using our platform and app, you can offer a more engaging, and personalised guest experience. The platform is packed with features including a comprehensive app content management system, insights dashboards, marketing functionality and hardware monitoring to deliver an all-in-one attraction management software solution.
  • The Operator Platform is used to manage your attraction's operations, app content, and real-time visitor engagement from one centralised cloud hosted software application. With powerful API integration capabilities attraction operators have the ability to seamlessly integrate with other software systems, such as ticketing, CRM, and marketing platforms, to streamline operations and data flow. Other key features of the platform include, sponsorship management, event scheduling, educational tools, push notifications and email marketing, audience segmentation tools, gamification, hardware management and an innovative beacon triggering system.
  • Yes, our platform is highly customisable to meet the unique needs of each attraction type. You can configure the platform and customise data fields and settings to suit your own requirements.
  • The platform enhances the guest experience by providing interactive and personalised content throughout the guest's journey. Before the visit, guests can explore what your attraction has to offer, plan their visit, and purchase tickets via the customisable guest mobile app. During the visit, the platform controls the app, allowing you to choose how you engage guests with interactive maps and multimedia content, and real-time location based triggered push notifications, special offers and live app activations. After the visit, the platform and app help you to deliver tailored personalised content and special offers based on guest behaviour.
  • Our customisable software platform is designed to be versatile and can benefit a wide range of attractions, including zoos and wildlife parks, aquariums, farm parks, museums and heritage sites, theme parks, holiday parks, resorts, stadiums and more. Whether your attraction is large or small, the n-gage.io software can help you create a more connected and immersive guest experience, whilst helping you gain valuable data insights to improve operational performance.
  • n-gage.io is built with powerful integration capabilities using our API, making it possible to connect with your existing systems such as ticketing, CRM, marketing, and other operational software. Our team will work closely with you to ensure a seamless integration process.
  • We provide comprehensive technical support and onboarding training. The platform is simple and easy to use and requires no technical expertise.
  • We take data security and privacy very seriously. Our platform is designed with robust security measures to protect your data and your guests' information. We comply with global data protection regulations and work continuously to maintain the highest standards of security.
  • The powerful software platform has single operator, multi-site capability for larger attraction groups that require several attraction sites to be managed across a single platform and app. This allows group operators to centralise their guest experiences in a single app that will intuitively switch between sites based on location or preference.
  • As an out-the -box solution, the software platform can be deployed within minutes to a new attraction operator, leaving you to customise it as required.
  • Getting started with n-gage.io is easy. Simply contact us through our website to schedule a demo of the operator platform. Our team will discuss your specific needs and guide you through the process of implementing our solution at your attraction.

Request a demo

Request a free no-obligation demo of the n-gage.io
attraction management software and mobile visitor app. 

Request a Demo