Personalise experiences

at holiday parks

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Personalise experiences

at holiday parks

Request A Demo

Creating the ultimate
guest experience.

Creating the ultimate personalised guest experience requires providing real-time, relevant information and suggestions based on the guest’s interests, movements and behaviour. Tracking real time movements and dwell time means the app can guide them through the park in a way that maximises enjoyment and satisfaction. Features such as personalised maps, activity recommendations, and exclusive offers can greatly enhance the overall experience.

Additionally, seamless integration with other software, such as booking systems and customer relationship management (CRM) tools, ensures that all interactions are smooth and efficient, further contributing to a positive guest experience.

 




 

HP28

Personalised functionality.

Insights

Getting to know guest's behaviour and preferences helps to personalise their experiences. Use the platforms data insights and behavioural tracking to monitor and measure dwell time and engagement in real time.

Segment

Use the platform's analytics to segment your guest data. Use data intelligence to deliver more personalised experiences to build loyalty. Cross sell experiences across multiple park sites to drive revenues.

Target

Develop a more targeted and personalised relationship with your guests both on and off site. Match interests to things to do to create connected experiences. Target seasonal visitors with offers and incentives to return.

Contact

Use highly targeted personalised notifications to drive interest. Use engagement data to customise & personalise your marketing communications to deliver the ultimate guest experience.

Redeem

Personalise offers, incentives, discounts and pre-booking of activities. Derive revenue from additional activities and hospitality, and create an extended database for seasonal marketing campaigns.

Campaign

Create personalised campaigns derived from platform data insights that deliver higher percentage returns and conversions. Encourage more engagement from existing guests to drive revenue and profitability.

What else we do for holiday parks.

Personalised experiences

transformed

Personalised experiences

transformed

Personalised experiences

simplified

Request a demo

Request a free demo of the n-gage.io operator platform and mobile-web application. Onboard a free 90 day pilot within minutes.

Request a Demo