n-gage.io

FAQ

Questions buyersoften ask

Straight answers on fit, integrations, data and getting started.

Common questions

What is n-gage.io?+

A guest experience platform for visitor attractions. It connects the experience guests have before, during and after a visit with the insight your team needs to improve it.

Is it just an app?+

No. Guests see an app or web experience, but behind it sit operator tools for updating content and messages, plus visitor insight that shows how people move and engage across your site.

Which kinds of attraction is it for?+

Zoos, safari and wildlife parks, aquariums, farm parks, museums, heritage sites, holiday parks, resorts, festivals, stadiums and destinations. Each sector page explains the fit in more detail.

Does it replace our ticketing, CRM or EPOS?+

No. n-gage.io is designed to work alongside the systems you already use. We explore what you have during discovery and agree which connections are worthwhile.

Can our own team update content?+

Yes. Operator tools let your team change information, events and messages without needing developers.

Who owns the visitor data?+

Your organisation. The Trust & data page explains how we approach privacy, consent and data handling.

How do you approach accessibility?+

Accessibility is considered from the start of every experience design. See our accessibility statement for our current approach.

How long does it take to launch?+

It depends on your site, content and integrations. We agree a realistic plan with you during discovery rather than quoting a generic timescale.

How is it priced?+

Pricing reflects the scope of your deployment. Book a conversation and we will talk through what would suit your attraction.

Still have a question? Ask the team.