Personalised trails
Offer routes for different interests, visit lengths, ages and accessibility needs.
Guest experience platform for museums
Make every collection feel personal and alive
Give visitors a clear, accessible way into your museum, then learn which objects, stories and spaces genuinely hold their attention.
Guest experience, operator tools and visitor insight in one platform
Built for UK visitor attraction teams
The operational reality
Your visitors experience one day. Your team manages hundreds of moving parts.
Collections serve many audiences at once. A single fixed trail cannot meet every interest, pace, language or access need.
01
Visitors can feel overwhelmed by large collections and limited time
02
Interpretation must work for families, enthusiasts, schools and international guests
03
Traditional counts reveal attendance, not how galleries are experienced
The connected journey
One experience, shaped around every stage of the visit
1
Select
Help visitors choose a route based on time, interests and access needs.
2
Explore
Guide them through galleries without replacing the physical experience.
3
Interpret
Offer layered stories, audio and interactive content at the right moment.
4
Reconnect
Continue the relationship through relevant exhibitions, events and membership.
Configured for museums
The parts of the platformthat matter here
Layered interpretation
Deliver audio, text and interactive stories without crowding the gallery.
Gallery insight
Understand dwell, sequence and repeat engagement beyond entry counts.
Exhibition messaging
Connect visitors to events, shops, cafés and upcoming shows while interest is high.
n-gage operator platform: Today
Visitors today
3,412
Audio tour starts
1,086
Donations via app
£1,240
Visitors by hour
Illustrative dataTop galleries by dwell
- Ancient Egypt81%
- Natural history68%
- Modern art52%
- Temporary exhibition47%
09:41City Museum
Good morning
Your visit today
Free entryFriend
Curator's talk in Gallery 3 in 15 mins
Ancient Egypt gallery, first floor. Step-free route available.
Floor plan
Galleries
Audio tour
Exhibitions
What changes
Better experiences become
better decisions
More meaningful visits
Help each audience find a relevant way into the collection.
Evidence-led curation
Bring behavioural insight into interpretation, layout and programme decisions.
Deeper cultural relationships
Turn today’s interests into future visits, events and membership.
Insights for museums
Practical thinking for peoplerunning a museum
Built around your museum
Explore a digital layer designed to support, never overshadow, your collection.
Case studies from comparable attractions