Living digital map
Update habitats, paths, facilities and closures without waiting for a printed map run.
Guest experience platform for zoos
Turn every zoo visit into a journey of discovery
Help guests find animals, talks and facilities at the right moment, while understanding how people move, dwell and engage across your site.
Guest experience, operator tools and visitor insight in one platform
Built for UK visitor attraction teams
The operational reality
Your visitors experience one day. Your team manages hundreds of moving parts.
Large sites, changing animal visibility and packed daily programmes make every visit different. Static maps and signs cannot adapt with it.
01
Guests miss keeper talks, feeds and quieter habitats
02
Teams cannot see how weather, events and closures change visitor flow
03
Animal stories, conservation work and secondary spend compete for attention
The connected journey
One experience, shaped around every stage of the visit
1
Plan
Bring tickets, accessibility information and the day’s programme into one branded place.
2
Explore
Guide each family between habitats, facilities and live talks without losing the sense of discovery.
3
Respond
Share timely updates when an animal moves, a talk fills up or a route changes.
4
Return
Build relevant follow-up around favourite species, conservation and membership.
Configured for zoos
The parts of the platformthat matter here
Talks and encounters
Personalised reminders help more guests reach the moments they came to see.
Visitor flow insight
Understand journeys, dwell and pressure points by zone, time and audience.
Conservation engagement
Connect each encounter to richer stories, campaigns and practical ways to support your mission.
n-gage operator platform: Today
Guests on site
4,182
Keeper talk attendance
1,264
Avg. dwell
4h 05m
Engagement by hour
Illustrative dataTop habitats by dwell
- Penguin coast84%
- Gorilla house71%
- Reptile house55%
- Café terrace36%
09:41Riverside Zoo
Good morning
Your day at the zoo
2 ticketsMember
Penguin feed starts in 10 mins
4 minutes' walk from where you are. Tap for directions.
Live map
Tickets
Keeper talks
Rewards
What changes
Better experiences become
better decisions
More complete visits
Help guests discover more of the site and leave feeling they made the most of their day.
Sharper daily decisions
Give operations teams a clearer picture of where attention and pressure are building.
Stronger relationships
Turn a one-day visit into relevant membership, donation and return-visit conversations.
Insights for zoos
Practical thinking forpeople running a zoo
Built around your zoo
See how n-gage.io could work around your habitats, programme and conservation mission.
Case studies from comparable attractions
Wetland centres, UK
See how Wildfowl & Wetlands Trust launched their visitor app
The case study explores how the introduction of a branded mobile app & integrated software solution helped transform the guest experience at WWT Washington.
Read the case studyFarm park, Suffolk
See how Jimmy's Farm & Wildlife Park launched their visitor app
The case study explores how the introduction of a branded mobile app & integrated software solution helped transform the guest experience at Jimmy's Farm.
Read the case studyRole Briefings
8 free briefings
Role briefings for zoo, wildlife and safari park teams
Eight ten-minute briefings, one for each team, built on what 31 UK zoo and wildlife attractions told us about their challenges in 2026.
Further reading for zoos