n-gage.io

Connected technology

Fit the guest experience around the systems you already use

n-gage.io is not a replacement programme. It connects with the ticketing, CRM, commerce and communications systems your attraction already runs, so the visit, the guest and the transaction finally sit together.

Integration areas

What we connect with

Ticketing & admissions

Bring admission, event and timed-entry journeys into the guest experience, so tickets, visits and follow-up sit in one place.

For your guests
Guests buy, store and use tickets in the same place they plan and enjoy the visit.
For your team
Your team sees the visit alongside the transaction, not in separate systems.

CRM & membership

Connect customer and membership context where supported, so members and regulars are recognised and treated accordingly.

For your guests
Members get relevant content, renewals and benefits without re-entering details.
For your team
Membership and contact data stay in step with what guests actually do on site.

EPOS & order-and-pay

Join up food, retail and transaction moments, from pre-ordered lunches to gift shop spending.

For your guests
Ordering and paying fit around the day instead of interrupting it.
For your team
Secondary spend becomes visible by guest, zone and time of day.

Payments

Support connected purchase journeys across the experience, from admission to in-visit spending.

For your guests
One smooth way to pay, however the day unfolds.
For your team
Fewer disconnected tills and clearer revenue reporting.

Communications

Coordinate in-app messaging with your wider email and marketing automation channels.

For your guests
Messages arrive when they are useful: before, during and after the visit.
For your team
Campaigns follow real behaviour rather than guesswork.

Access & operational systems

Connect selected operational signals and access journeys, such as scanning and entry, where providers support it.

For your guests
Entry and movement around the site feel effortless.
For your team
Operational data feeds the same picture as guest experience data.

How it works

From your current stack to a connected experience

Step 1

Tell us what you run

Share the systems behind your ticketing, CRM, commerce and communications, and the guest journey you want to improve.

Step 2

We confirm the fit

The team confirms whether an existing connection is supported and what, if anything, needs to be assessed with your provider.

Step 3

Connected before launch

Integrations are configured and tested as part of implementation, so the experience works end to end from day one.

Your data stays yours. Visitor data is handled in the UK/EU with role-based access for your teams, and connections are set up so you keep ownership and control of what is shared. Read more on our trust and data page.

Your provider

Already have a system in mind?

Share the system and the guest journey you want to improve. The team can confirm whether an existing connection is supported and what would need to be assessed if it is new.