Protect the day
Communicate changes, capacity updates or timely alternatives while guests are on site.
Relevant, not relentless
Engagement & marketing
Turn live guest context into more useful communication
Use audience, timing, location and behaviour to make messages, offers and follow-up more relevant across the whole visitor relationship.
Guest communication
Audience and trigger preview
Families on site
Members
Event visitors
Location trigger
The 2.30 keeper talk starts nearby
Send when a family audience enters the Discovery zone.
Discovery zone
Move beyond one-size-fits-all campaigns with communication shaped by what guests do and care about.
What is included
Capabilities for a more
connected guest journey
Inside the platform
Engagement & marketing in the product
n
Audience builder
n-gage operator platform
Audience segment
Build an audience from visitor behaviour
MATCH ALL OF THESE RULES
Visited family zoneSelected
Stayed more than 45 minutes45 min
Visited in the last 30 daysSelected
Estimated audience12,480 guests
Your visit
Your digital pass
In practice
Designed around real
attraction moments
Prompt discovery
Help relevant audiences find events, areas and experiences they might otherwise miss.
Build return intent
Follow up with content and offers informed by the visit rather than generic sends.
The outcome
Connected capability. Practical value.
More relevant engagement, stronger audience understanding and clearer opportunities to build loyalty.
See engagement & marketing in context
Tell us about your attraction and we’ll show how this part of the platform can fit your guest journey and team.
Continue exploring the platform