n-gage.io

See the visit more clearly

Visitor intelligence

Turn guest interactions into intelligence your teams can use

Bring journey, dwell, engagement and audience signals into one operator view to expose patterns, blind spots and opportunities.

Audience segments

Built from real on-site behaviour. Illustrative example

Members, high engagement

12,480

Renewal window opens May

First visit, families

31,205

Best converted by day-2 email

Lapsed 12+ months

8,940

Target with event calendar

High spend, low visit

3,116

Membership upgrade candidates

Understand what guests do, not only what they say, and connect that learning to practical decisions.

Inside the platform

Visitor intelligence in the product

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Campaign performance

n-gage operator platform

Guests

4,182

Interactions

8,946

Avg. dwell

3h 42m

Engagement today

Top areas by dwell

Main trail84%
Family zone68%
Exhibition57%
Welcome area41%
Campaign performance and engagement reporting in the operator platform
The Knowsley Safari app showing the interactive site map with points of interest
Interactive mapping and wayfinding across a safari site

In practice

Designed around real
attraction moments

01

Visitor flow

Identify where guests spend time and where journeys appear to break down.

02

Experience planning

Use observed engagement to inform content, schedules and investment decisions.

03

Audience strategy

Build segments and campaigns around behaviour rather than broad assumptions.

The outcome

Connected capability. Practical value.

A shared evidence base for experience, operations, marketing and commercial decisions.

See visitor intelligence in context

Tell us about your attraction and we’ll show how this part of the platform can fit your guest journey and team.

Book a demo