Plan with confidence
Give guests useful information, schedules and accessibility guidance before arrival.
Visitor experience teams
Remove friction without taking guests out of the moment
Bring planning, tickets, live information, maps and discovery into one branded journey that helps guests make more of every visit.
What changes
A practical route from priority to action
Navigate the live visit
Keep routes, events and operational updates current throughout the day.
Discover more
Surface stories, experiences and facilities around each guest’s context.
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Live visitor experience
n-gage operator platform
Today’s visitor plan
Keep activities and visitor information current
11:30Featured
Wildlife talk
Discovery area
13:00Live
Guided trail
Welcome point
15:15Live
Meet the team
Main lawn
Live update
Trail route updated
The revised route is now visible to affected visitors.
Published
Changes appear across the live visitor plan.
Your visit
Your day
11:30 · Featured
Wildlife talk
Discovery area
Show routeFor visitor experience teams
Connect the plan to the day
visitors actually have
A strong visitor experience depends on helping people understand what is happening, where to go next and how to make the most of their time, even when the day changes.
Key takeaways
- Keep maps, schedules, availability and important updates live throughout the visit.
- Send useful information to the visitors it affects, without interrupting everyone else.
- Use movement, dwell and engagement signals to improve future planning with evidence, not guesswork.
Adapt as the day changes
Make closures, revised schedules and alternative routes visible while visitors can still act on them.
Answer questions earlier
Give people clear directions and timely information, freeing teams to focus on visitors who need personal help.
Help more people take part
Bring events, talks and experiences into each visitor’s plan, with reminders and directions at the right moment.
Spot friction sooner
Capture in-visit feedback and behavioural signals while there is still time to respond or improve the next day.
Connected platform
The capabilities behind this outcome
Guest experience
Put planning, tickets, live information and site discovery into one attraction-branded experience, before, during and after the visit.
Explore areaLearning & gamification
Build interactive learning and play into the visit with trails, tours, quizzes, customisable GPS interaction areas and achievement-based rewards.
Explore areaOperations & integrations
Manage content, maps, messaging and administration in the operator platform, while connecting the systems your attraction already depends on.
Explore area