Key takeaways
- n-gage.io is the headline sponsor for the BIAZA Annual Conference 2025.
- The conference takes place 17-19 June 2025 at Jimmy’s Farm & Wildlife Park.
- n-gage.io's software helps zoos enhance guest engagement and improve operations.
- The software provides data insights for marketing, operations, and revenue growth.
- Bryan Hoare will present on digital technology benefits for guest experience.
n-gage.io, a global attraction experience software and mobile app specialist, has been confirmed as the headline sponsor for the BIAZA Annual Conference 2025. The British and Irish Association of Zoos and Aquariums (BIAZA) will hold its annual event from 17-19 June 2025 at Jimmy’s Farm & Wildlife Park in Suffolk.
Hundreds of representatives from the zoo and aquarium community across Britain and Ireland are expected to attend the conference. As n-gage.io continues to expand its client base among zoos, wildlife parks, and safari parks, the team will showcase how their software enhances guest engagement, delivers market-leading insights, and drives revenue growth, while also promoting conservation education.
Engaging BIAZA Members with Digital Technology
n-gage.io already collaborates with numerous BIAZA members across the UK. The conference provides an opportunity for the n-gage.io team to connect with other zoos, wildlife parks, and aquariums eager to explore the capabilities of their software and guest mobile app.
Host Venue Benefits from n-gage.io
Jimmy’s Farm & Wildlife Park, the host venue for the BIAZA Annual Conference 2025, is one of the BIAZA members already utilising n-gage.io technology and its mobile guest app. The park deployed the software and app in 2023, integrating it seamlessly into their entire guest journey and ticketing system, benefiting both day guests and members.
The fact that we can now manage our visitor’s interactive digital experience day to day, means we’ve been able to be far more personalised in our approach, based on the data the platform and app is generating. And from an operational perspective, we’re able to help our visitors plan and manage their day more effectively, from integrating with digital ticketing through to interactive mapping and wayfinding. This digital approach and the site’s drive for sustainability has also helped to reduce the need for as much signage and be less reliant on things like paper maps and other printed information resulting in additional cost savings.
Mr Sheppard explains that the software provides valuable insights that assist marketing, operations, and management in enhancing the guest experience and increasing revenues.
BIAZA Conference 2025 Agenda
The Annual Conference serves as a key gathering for the zoo and aquarium community, fostering discussions on best practices, experience sharing, and insights into industry trends. The packed schedule will cover a variety of crucial topics, including:
- Accreditation
- Public affairs and partnerships
- Sustainability
- Ticketing
- Conservation and animal welfare
Bryan Hoare, Founder and CEO of n-gage.io, is scheduled to host a session focusing on the advantages of leveraging digital technology to improve the guest experience. The conference will also incorporate the BIAZA Annual General Meeting.
We’re thrilled to be headline sponsors at the BIAZA Conference 2025 and to be showcasing our innovative software and guest mobile app for zoos, wildlife parks and aquariums. We’re seeing a rapid uptake of our software and mobile app amongst the zoo community worldwide. As we continue to develop the software with the specific needs of the industry in mind, the conference presents a great opportunity for us to network with both existing clients and other BIAZA members who are helping us to drive the future direction of our product.
Praise for n-gage.io Sponsorship
Both the host venue and BIAZA expressed their gratitude for n-gage.io's support.
We’d like to thank n-gage.io for their continued support for BIAZA and sponsoring the 2025 conference. As clients, we’ve established a great working relationship with Bryan and the team over recent years, and we look forward to providing additional input into what is already game changing software for the sector.
We are so grateful to n-gage.io for their longstanding support and sponsorship of our annual conference. Our conference brings together leaders from across the zoo community to share their incredible work and be the champions that nature needs.
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