Key takeaways
- n-gage.io is showcasing its guest experience platform at the EAZA Conference 2024 in Leipzig.
- The platform helps zoos, wildlife, safari parks, and aquariums enhance guest engagement and operations.
- Jersey Zoo uses n-gage.io for an enhanced digital visitor experience and conservation awareness.
- The software provides critical insights for improving visitor operations and driving revenue growth.
- n-gage.io is actively expanding its client base within the global zoo and aquarium sector.
Following a successful AZA conference in Calgary, n-gage.io is now focusing on the European market, exhibiting and speaking at the EAZA Conference 2024 in Leipzig, Germany, from 8th to 12th October. The event provides an opportunity to demonstrate their attraction management software and guest mobile app to European zoos, wildlife, safari parks, and aquariums.
As the business expands its global client base, the n-gage.io team will highlight how their innovative software helps the industry revolutionise guest engagement, deliver market-leading insights, improve operations, promote conservation education, and drive revenue growth. Already partnering with numerous EAZA members across the UK and internationally, n-gage.io is keen to connect with other organisations yet to experience the benefits of their software and guest mobile app.
Real-world Impact: Jersey Zoo's Experience
The Durrell Wildlife Conservation Trust, which operates Jersey Zoo, is one of the EAZA members currently leveraging n-gage.io technology and its mobile guest app.
We were excited to launch our new Jersey Zoo App and offer our visitors an enhanced digital experience. The team at n-gage.io has developed a software platform and mobile visitor app that is helping the industry to transform their approach to visitor engagement, whilst delivering business critical insights to help improve operations. The technology will certainly help us to enhance the on-site visitor experience at the Zoo and deliver another layer of digital media around the conservation work of the Trust. We believe the software and app to be a game changer for our industry when it comes to raising conservation awareness and delivering a more personalised approach to engagement.
Bryan Hoare, Founder and CEO of n-gage.io, expressed his delight about the partnership:
We're delighted to be supporting the work of Durrell Wildlife Conservation Trust. The Trust are renowned for their vital conservation work around the world, and it’s great to know our technology is playing a part in helping to raise further awareness, whilst giving the Jersey Zoo team the tools they need to capture valuable visitor data insights to help improve operations and drive revenue growth.
EAZA Conference Engagement and Future Directions
Commenting on their attendance at the EAZA Conference, Bryan Hoare stated:
We’re excited to be showcasing our innovative software and mobile app for zoos, wildlife parks and aquariums at EAZA 2024 following our attendance last year. As EAZA commercial members, we’re seeing a rapid uptake of our software and mobile app amongst the zoo community worldwide. We’re continuing to develop the software with the specific needs of the sector in mind and the conference presents a great opportunity for us to network with attendees and find out more about their specific needs. It's important to us to experience first-hand where digital technology can make a difference to the zoo and aquarium mission. We spend a lot of time talking to our existing client-base and in essence it’s the industry that’s helping us to drive the future direction of our product.
The n-gage.io team will be at Booth Stand 22, conducting regular demonstrations of both their operator platform software and their highly customisable guest mobile app. Bryan Hoare is scheduled to speak during an Exhibitors Session at 14:00hrs on Wednesday, 9th October. His presentation will cover "The benefits of digital technology to enhance the zoo and aquarium experience, gain valuable insights and drive conservation education". Attendees are encouraged to use the dedicated EAZA Conference app for the most up-to-date session timings.
Hoare concluded with a forward-looking statement:
We’ve got some exciting announcements coming soon regarding other EAZA member launches of our software and app, as well as working alongside one of the world’s top aquariums. We’re thrilled to be playing a key role in helping the industry to achieve their goals and look forward to onboarding others within the industry over the coming months.
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